Privacy notice
What personal data we collect, why, and your rights over it.
1. Who is responsible
Company legal name, e.g. Parallax Earth Ltd, Registered office address, is the data controller for personal data collected through Parallax. ICO registration number: ICO data protection fee registration number. Privacy questions: privacy@parallaxearth.com.
2. What we collect and why
| Activity | Data | Lawful basis | How long we keep it |
|---|---|---|---|
| Postcode checks | The postcode you search. We don't link it to you unless you buy a report or join the waitlist. | Legitimate interests: providing the check you asked for | Not stored, except briefly in technical logs |
| Waitlist | Email address, optional postcode, whether you work in property | Consent | Until you unsubscribe or ask us to delete it |
| Purchases | Email address, postcode, order and payment reference (card details are handled by Stripe, never by us) | Contract; legal obligation for tax records | 6 years after purchase (HMRC record-keeping) |
| Contact messages | Your name, email address and message | Legitimate interests: replying to you | 24 months after the conversation ends |
| Technical logs | IP address, browser type, pages requested, errors | Legitimate interests: security and keeping the service running | Up to 30 days |
We don’t sell personal data, use it for advertising, or make automated decisions about you that have legal or similarly significant effects.
4. International transfers
Some providers process data outside the UK, including in the United States. Where they do, we rely on UK adequacy regulations (such as the UK Extension to the EU–US Data Privacy Framework) or the UK International Data Transfer Agreement or Addendum.
5. Your rights
Under UK data protection law you can ask to access, correct or delete your personal data, restrict or object to how we use it, and receive a copy in a portable format. Where we rely on consent, such as the waitlist, you can withdraw it at any time. Every marketing email we send includes an unsubscribe link. To make a request, email privacy@parallaxearth.com or use our contact form. We’ll respond within one month.
6. Security
Data is encrypted in transit. Report links are signed so they can’t be guessed or altered. Access to stored data is limited to people who need it.
7. Complaints
Please contact us first. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).